Official Privacy Policy

Fbajee Privacy Policy — How We Keep Your Data Safe

Every piece of your information is completely secure at fbajee. This Privacy Policy explains what data we collect, how it is used, and what rights you have — clearly and transparently.

Last Updated: January 2026

The Core Pillars of Our Privacy Commitment

Get a quick overview of the key points in fbajee's Privacy Policy — so you have a clear picture before diving into the full details.

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End-to-End Encryption

Every transaction and piece of personal data is protected with SSL/TLS encryption. Third parties can never access your data.

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Data Is Not Sold

Fbajee never sells your personal data or shares it with any marketing company. Your data belongs entirely to you.

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Full Transparency

We are transparent about what information is collected and why. There are no hidden policies or vague terms.

Your Control

You have full control over your data — you can view, correct, or request deletion at any time through our support team.

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PCI DSS Payment Security

Your payment information is stored and processed in accordance with international PCI DSS standards. No card or bank details are stored on our servers.

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International Standards

Fbajee follows GDPR-inspired data protection principles and applies international best practices to keep your information safe.

Important: By using the fbajee platform, you confirm that you have read and agreed to this Privacy Policy in full. If you have any questions, please reach out to our support team.

1. Introduction

Fbajee is one of Bangladesh's most trusted online gaming platforms. We understand that when you register on a platform, you share personal information — and that's a relationship built on trust. fbajee takes that trust seriously.

In this Privacy Policy, fbajee clearly sets out — what types of data are collected, for what purposes, with whom they are shared, and what rights you have over your own information. This policy is part of fbajee's Terms & Conditions and Responsible Gaming Applicable alongside the policy.

This Privacy Policy applies to the fbajee website (fbajee.bar), mobile application, and all related services. If you do not agree, please stop using the platform and contact our support team.

2. Information We Collect

Fbajee collects two types of data — information you provide voluntarily, and information collected automatically while you use the platform.

2.1 Information You Provide Directly

  • Identity Information: Full name, date of birth, nationality
  • Contact details: Mobile number, email address
  • Verification details: National ID number or passport number (for KYC verification)
  • Payment Information: bKash/Nagad number, bank account details (for transactions only)
  • Account Information: Username, password (encrypted), security question

2.2 Automatically Collected Information

  • Device Information: Device type, operating system, browser version
  • Network Information: IP address, Internet Service Provider
  • Gaming Activity: Game history, bet amounts, win/loss records
  • Session information: Login time, duration of activity on the platform
  • Cookies & Tracking: Cookies, local storage data (see details below)
Please Note: fbajee never stores your full card number, CVV, or bank PIN. All payment processing is handled through fully secure gateways.

3. How We Use Your Information

Fbajee uses your data only for specific, legitimate purposes. We never collect information that isn't necessary.

Purpose Data Used Legal Basis
Account Creation & Verification Name, mobile number, ID Contract Fulfillment
Payment Processing Payment information, transaction history Contract Fulfillment
Fraud Prevention & Security IP, device, gaming patterns Legitimate Interest
Customer Service Contact information, account history Contract Fulfillment
Promotions & Bonus Offers Gaming activity, preferences Consent
Legal Compliance Identity information, transaction records Legal Obligation
Platform Improvement & Analytics Anonymous usage data Legitimate Interest

Fbajee also uses your data to support responsible gaming — for example, by detecting unusual gaming patterns and offering assistance when needed.

4. Who Your Information Is Shared With

Fbajee never sells your personal data. However, it may be shared with trusted third parties in certain situations:

  • Payment Processors: To verify bKash, Nagad, and bank payments. Only the minimum required information is shared.
  • Identity Verification Services: Registered and trusted verification partner under the KYC process.
  • Game Provider: Third-party game providers on the fbajee platform — for game-related data only.
  • Security & Fraud Prevention Services: Specialist firms engaged to ensure platform security.
  • Law Enforcement Agencies: In response to a court order or valid legal request.
Rest Assured: All our third-party partners operate under strict confidentiality agreements. They may only use your data for the specified purpose.

5. Cookies & Tracking Technologies

Fbajee uses cookies and similar technologies to improve your platform experience. Cookies are small text files stored in your browser.

5.1 Cookies We Use

  • Essential Cookies: Maintaining login sessions and verifying security are essential — the platform cannot function without them.
  • Functional Cookies: Remembering your preferred language and game settings.
  • Analytics Cookies: Understanding which pages are used most, to improve the platform. Data remains anonymous.
  • Performance Cookies: Monitoring platform speed and stability.

5.2 Managing Cookies

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform features. You will be asked for cookie consent the first time you visit the fbajee platform.

6. How We Keep Your Information Secure

Fbajee uses industry-leading technology to protect your data. The core pillars of our security infrastructure:

  • 256-bit SSL Encryption: All data transfers across the website and app are encrypted.
  • AES-256 Data Encryption: Sensitive data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Robust network protection to defend against cyber attacks.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Access Control: Only authorized personnel have access to your information.
  • Data Backup: Secure, encrypted backup systems.
Your Responsibilities: While fbajee provides the highest level of security, keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

7. Your Privacy Rights

Fbajee believes you should have full control over your own data. Your key rights are outlined below:

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Right to Access Data

You can contact our support team at any time to find out what information fbajee holds about you.

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Right to Rectification

To correct inaccurate or outdated information, update it via your account settings or contact our support team.

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Right to Erasure

After closing your account, you may request that your personal data be deleted.

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Right to Object to Processing

You may object to the use of your data for marketing or any other specific purpose.

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Right to Data Portability

You may request a copy of your data in a common, accessible format.

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Right to Restrict Processing

You may request that we temporarily pause the processing of your data under certain circumstances.

To exercise these rights, contact our support team. We aim to respond within 30 days. Please note that certain data may be required to be retained for a set period due to legal obligations.

8. Protection of Minors

The fbajee platform is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor has registered on fbajee, the account will be immediately closed and all associated data will be deleted. If you believe your child is using fbajee, please contact our support team right away.

For Parents: Use parental control software to keep younger family members away from online gaming. fbajee strictly enforces its age verification process.

9. Changes to This Policy

Fbajee may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the following channels:

  • A clear notice will be displayed on the platform
  • A notification will be sent to your registered email or mobile number
  • The "Last Updated" date at the top of the page will be changed

Continuing to use the platform after any changes means you accept the updated policy. It's a good habit to review the policy whenever an update is made.

10. Contact & Complaints

For any privacy-related questions, requests, or complaints, fbajee's support team is available 24/7, all week long.

  • Email: [email protected]
  • Live Chat: Live chat support after logging into the platform
  • Response time: Typically within 24–48 hours

We take every complaint seriously and work to resolve it as quickly as possible. Your privacy is our highest priority.

A Safe & Secure Platform

Your information is secure — get started now

Your privacy is fully protected at fbajee. Join millions of Bangladeshi members today and play with complete peace of mind.

SSL Encrypted Data Is Not Sold 18+ Only 24/7 Support
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